Coach Hire Terms and Conditions
THESE CONDITIONS DO NOT APPLY TO TRANSPORT PROVIDED AS PART OF A
PACKAGE (AS DEFINED BY THE PACKAGE TRAVEL, PACKAGE HOLIDAYS AND PACKAGE
TOUR REGULATIONS 1992) ORGANISED BY THE OPERATOR.
These conditions apply whether a contract has been made verbally or in writing.
The hirer acts on behalf of all the passengers traveling on the vehicles. If the hirer is a company,
group, or partnership, an individual must be named as a responsible person. The hirer is
responsible for the actions and decisions of all the passengers on board including any additional
costs incurred in performing the contract, whether or not they actually travel with the party.
If the hirer is not going to travel with the party, a representative must be chosen, and the
company informed prior to the hire taking place. The company will only accept instructions from
the hirer or their nominated representative.
Where a copy of these conditions has been given to the hirer at any time, or the hirer has been
advised verbally of all significant terms, making a booking will be deemed to signify acceptance
of them. Where a hirer makes a booking before receiving these conditions and without being
advised verbally of all significant terms, the hirer may cancel the contract without liability to the
operator within 48 hours of receiving these conditions. Otherwise, the hirer will be deemed to
accept these conditions.
Quotations are given on the basis of the direct route and on information provided by the hirer.
The route used will be at the discretion of the company unless it has been particularly specified
by the hirer in which case it will be clearly shown on the confirmation.
All quotations are given subject to the company having available a suitable vehicle at the time
the hirer accepts the quotation. Quotations are valid for 28 days unless otherwise notified.
3. Use of the Vehicle
The hirer cannot assume the use of the vehicle between outward and return journeys, nor that
it ill remain at the destination for the hirer’s use unless this has been agreed with the company
4. Route and Time Variation
The company reserves the right to levy additional charges for additional mileage or time to
that agreed. The charges will be pro-rata and in accordance with the formula advised on the
The vehicle will depart at times agreed by the hirer, and it is the responsibility of the hirer to
account for all passengers at those times. The company will not accept liability liability for any
losses incurred by passengers who fail to follow instructions given by the hirer.
5. Drivers’ Hours
The hours of operation for the driver are regulated by law, and the hirer accepts the
responsibility of ensuring the hire keeps to the hours and times agreed by the Company.
Neither the hirer nor any passenger shall delay or otherwise interrupt the journey in such a
way that the driver is at risk of breaching regulations relating to driving hours and duty time.
If any breach is likely to occur, the hirer will be responsible for any additional costs incurred
unless it is outside the control of the hirer. The calculation of any additional costs will be as in
6. Seating Capacity
The company will, at the time of booking, agree and specify the legal seating capacity of the
vehicle to be supplied. The hirer must not load the vehicle beyond this capacity.
7. Conveyance of Animals
On a private hire, no animals (other than guide dogs and hearing dogs notified to the company
in advance) may be carried on any vehicle without prior written agreement from the company.
Normally, written confirmation by the company is the only basis for the acceptance of a hiring
or for a subsequent alteration to its terms.
Any deposit requested must be paid by the date stated, and payment in full must be made
before the start of the hire unless otherwise agreed by the company. The company reserves
the right to add interest at the rate of 2% per annum above the base rate of [insert chosen
bank here] Bank, calculated on a daily basis, from the date by which payment should have
10. Cancellation by Hirer
a. If the hirer wishes to cancel any agreement, the following scale of charges will apply in
relation to the total hire charge.